privacy policy
Last Updated: September 21, 2026
Unlockt.me, LLC and Unlockt.me SAS operate www.unlockt.me, our pay-wall content protection platform, and all affiliated websites and mobile applications (the “Site” or “we,” “us,” “our,” “ours,” etc.). We respect your privacy and are committed to protecting it through this Privacy Policy (the “Policy”).
The applicable Unlockt entity depends on your location.
If you are located in France, the European Economic Area (“EEA”) or the United Kingdom, the relevant entity is:
Unlockt.me SAS
14 rue Charles V
75004 Paris
France
If you are located in the United States, Canada or any other jurisdiction outside the EEA and the United Kingdom, the relevant entity is:
Unlockt.me, LLC
1209 N Orange St
Wilmington, DE 19801-1120
United States
References in this Policy to “Unlockt,” “we,” “us,” “our,” or “ours” refer to the applicable Unlockt entity based on your location.
This Policy describes the types of personal information we may collect from you, or that you may provide to us when you use the services offered by us on the Site (the “Services”), and our practices for collecting, using, keeping, protecting, and disclosing your personal information.
This Policy applies to users of the Services regardless of whether they are located in the United States, France, the EEA, the United Kingdom, Canada, or another supported jurisdiction.
Please read this Policy carefully to understand our practices regarding your personal information and how we will treat it. If you do not agree with this Policy, you should stop using the Site.
By accessing or using the Site, you acknowledge the practices described in this Policy, subject to any additional consent requirements imposed by applicable law.
We reserve the right to revise, amend, or modify this Policy from time to time. The “Last Updated” date above indicates when this Policy was most recently revised.
Where required by applicable law, we will provide appropriate notice of material changes.
1. How old do you have to be to use the Services?
We prohibit anyone under the age of eighteen (18) from accessing the Site or using the Services.
We do not knowingly market to or collect or solicit any information from or about anyone under the age of eighteen (18).
If you are under the age of eighteen (18), you must not submit information to us and must immediately leave the Site.
If we learn that we have collected information from or about a person under the age of eighteen (18), we will take appropriate steps to delete that information as quickly as reasonably possible, subject to applicable legal obligations.
If you believe that we might have such information, please contact us at:
2. What types of information do we collect about you?
We may collect several categories of information that personally identify you or that could reasonably be linked to you (“personal information”).
We limit our collection to personal information that is reasonably necessary to provide the Services, operate the Site, comply with applicable law, protect our users and prevent fraud.
For users, these categories of personal information may include:
- name;
- alias;
- username or other unique personal identifier;
- password and account-security information;
- billing and postal address;
- email address;
- IP address;
- internet or network activity information;
- browsing and interaction information;
- device identifiers;
- geolocation data;
- credit card or banking information;
- transaction and order history;
- tax identification information, where required;
- driver's license, passport or other identification-document information;
- age-verification information; and
- biometric information where applicable.
We, or our authorized service providers, may collect, store or process biometric information, including facial information, where necessary for age verification, identity verification, fraud prevention or content moderation.
The precise information collected may depend on whether you are a Customer, Creator or other user of the Services and on the features you use.
This Policy does not apply to information that has been lawfully de-identified or anonymized so that it can no longer reasonably be associated with an identifiable individual.
3. How do we collect your personal information?
We may collect personal information directly from you when you provide it to us, including through:
- your purchases and other financial transactions;
- account registration;
- identity or age-verification procedures;
- information you submit through your profile;
- your responses to surveys;
- support requests;
- reports or complaints;
- communications and interactions with us by email or other means; and
- information you provide through the Services.
If you are a Creator, we may also collect information through:
- the age and identity verification process;
- account registration;
- payment and payout setup;
- tax or compliance procedures;
- your profile information;
- your uploaded Content; and
- moderation or compliance reviews.
We may also collect certain information automatically from your device through our servers, log files, cookies, pixels, analytics services and other similar technologies.
These technologies may collect information such as your device type, browser, IP address, interactions with the Site and other technical or usage information.
4. Do third parties collect your personal information on the Site?
We may use third-party service providers to help us operate Unlockt, including payment processors, identity-verification providers, age-assurance providers, fraud-prevention services, hosting providers, analytics services and other technology providers.
Those third parties may process personal information on our behalf or, where applicable, for their own purposes in accordance with their own privacy policies and applicable law.
We do not control independent third-party websites that may be linked from the Site and are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any third-party service that you access independently.
5. How do we use your personal information?
We may use personal information as reasonably necessary:
- to provide access to the Site and Services;
- to create and operate user accounts;
- to process payments and payouts;
- to verify identity or age;
- to recognize users when they return to the Services;
- to personalize and improve the Services;
- to communicate with users;
- to notify users about changes to the Services or our policies;
- to perform our contractual obligations;
- to enforce our Terms and policies;
- to monitor and analyze traffic and usage trends;
- to maintain the integrity and security of the Services;
- to provide customer support;
- to moderate Content;
- to investigate complaints;
- to detect and prevent fraud, unauthorized activity and prohibited uses;
- to comply with payment-partner and card-scheme requirements;
- to comply with legal, tax and regulatory requirements;
- for marketing or advertising purposes where permitted by applicable law; and
- for other purposes with your consent where consent is required.
Where applicable data-protection law requires us to have a legal basis for processing personal information, we will process such information only where an appropriate legal basis applies.
6. Do we share your personal information with third parties?
We may share publicly available information and properly de-identified information where permitted by applicable law.
We may also share personal information with:
- our subsidiaries and affiliates;
- contractors and service providers necessary to provide the Services;
- payment processors and financial institutions;
- identity and age-verification providers;
- fraud-prevention and security providers;
- hosting, analytics and technical service providers;
- professional advisers;
- potential buyers, investors or successors in connection with a merger, acquisition, restructuring, financing, sale or transfer of assets;
- law-enforcement authorities, courts and regulators where required or permitted by applicable law;
- parties involved in valid legal proceedings;
- parties where disclosure is reasonably necessary to investigate violations of our policies;
- parties where necessary to comply with legal or tax obligations;
- parties where necessary to protect the rights, property or safety of Unlockt, our users or others; and
- other parties where you have provided consent or where otherwise permitted by applicable law.
We do not disclose personal information to third parties except as described in this Policy or as otherwise permitted or required by applicable law.
7. What choices do you have over your personal information?
You may contact us to request changes to certain personal information you have provided to us.
Creators may be able to modify or delete certain information or Content through their account.
Customers and Creators may request deletion of their account by contacting:
We may retain certain personal information where reasonably necessary for purposes including:
- legal compliance;
- fraud prevention;
- financial recordkeeping;
- tax obligations;
- dispute resolution;
- enforcement of our agreements;
- protection of users; and
- other legitimate purposes permitted by applicable law.
We may also use cookies, pixels, analytics technologies and similar technologies in connection with the Site.
Some technologies may be necessary for the operation, security, fraud prevention or functionality of Unlockt, while others may be used for analytics, measurement or other purposes.
You may be able to manage certain cookies through your browser settings.
Where applicable law requires consent for particular cookies or tracking technologies, the applicable legal requirements will apply.
8. How long do we retain your personal information?
Except as otherwise permitted or required by applicable law or regulation, we retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The applicable retention period may depend on:
- the nature of the information;
- the purpose for which it was collected;
- legal or regulatory obligations;
- tax and accounting requirements;
- fraud-prevention needs;
- security requirements;
- dispute-resolution requirements; and
- contractual obligations.
We may retain publicly available or properly de-identified information for legitimate business purposes where permitted by law.
9. Is your personal information secure?
We are committed to data security and use measures designed to protect personal information against accidental loss and unauthorized access, use, alteration or disclosure.
Information may be stored on systems protected through technical and organizational security measures.
However, transmission of information over the Internet is not completely secure and no security system can guarantee absolute protection.
Users are also responsible for maintaining the confidentiality and security of their account credentials.
10. U.S. State Privacy Rights
Residents of certain U.S. states may have privacy rights under applicable state laws.
California
We do not disclose personal information to third parties for their own direct marketing purposes except where permitted by applicable law.
California residents may have additional privacy rights where applicable law applies to Unlockt.
Colorado
Residents of Colorado may have rights under the Colorado Privacy Act where applicable.
Connecticut
Residents of Connecticut may have rights under the Connecticut Data Privacy Act where applicable.
Delaware
Residents of Delaware may have rights under the Delaware Personal Data Privacy Act where applicable.
Florida
Residents of Florida may have rights under applicable Florida privacy legislation where applicable.
Indiana
Residents of Indiana may have rights under the Indiana Consumer Data Protection Act where applicable.
Iowa
Residents of Iowa may have rights under the Iowa Consumer Data Protection Act where applicable.
Kentucky
Residents of Kentucky may have rights under applicable Kentucky privacy legislation where applicable.
Maryland
Residents of Maryland may have rights under applicable Maryland privacy legislation where applicable.
Minnesota
Residents of Minnesota may have rights under applicable Minnesota privacy legislation where applicable.
Montana
Residents of Montana may have rights under the Montana Consumer Data Privacy Act where applicable.
Nebraska
If applicable law grants you privacy rights as a Nebraska resident, you may contact us at support@unlockt.me to exercise those rights.
These may include the right to:
- confirm whether we process your personal information;
- access your personal information;
- correct inaccuracies;
- request deletion; and
- obtain a portable copy of certain information.
Nevada
Nevada residents may submit applicable privacy requests to:
New Hampshire
Residents of New Hampshire may have rights under applicable New Hampshire privacy legislation where applicable.
New Jersey
Residents of New Jersey may have rights under applicable New Jersey privacy legislation where applicable.
Oregon
Residents of Oregon may have rights under the Oregon Consumer Privacy Act where applicable.
Rhode Island
Residents of Rhode Island may have rights under applicable Rhode Island privacy legislation where applicable.
Tennessee
Residents of Tennessee may have rights under the Tennessee Information Protection Act where applicable.
Texas
If applicable law grants you privacy rights as a Texas resident, you may contact us at support@unlockt.me to exercise those rights.
These may include the right to:
- confirm whether we process your personal information;
- access personal information;
- correct inaccuracies;
- request deletion; and
- obtain a portable copy of certain information.
Utah
Residents of Utah may have rights under the Utah Consumer Privacy Act where applicable.
Virginia
Residents of Virginia may have rights under the Virginia Consumer Data Protection Act where applicable.
Nothing in this section limits any privacy rights that apply to you under mandatory U.S. state law.
11. EEA and United Kingdom Privacy Rights
If you are located in France, the EEA or the United Kingdom, you may have certain rights in relation to your personal information under the General Data Protection Regulation (“GDPR”), the UK GDPR, and other applicable data-protection laws.
Depending on the circumstances and applicable law, these rights may include:
- Right of access: the right to request information about the personal data we process about you and obtain a copy of that information;
- Right to rectification: the right to request correction of inaccurate or incomplete personal information;
- Right to erasure: the right to request deletion of your personal information in circumstances provided by applicable law;
- Right to restriction: the right to request that processing of your personal information be restricted in certain circumstances;
- Right to object: the right to object to certain processing of your personal information;
- Right to data portability: the right, where applicable, to receive certain personal information in a structured, commonly used and machine-readable format and transmit it to another controller;
- Right to withdraw consent: where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal; and
- Right to complain: the right to lodge a complaint with the competent data-protection authority.
To exercise an applicable privacy right, please contact:
We may request information reasonably necessary to verify your identity before processing a request.
We will respond to applicable privacy and data-protection requests without undue delay and within 30 days of receipt, subject to any extension or different timeframe permitted or required by applicable law.
For users located in France, the EEA or the United Kingdom, the relevant Unlockt entity is:
Unlockt.me SAS
14 rue Charles V
75004 Paris
France
You may also lodge a complaint with the competent data-protection authority in your country.
12. No Third-Party Rights
This Policy does not create rights enforceable by third parties except where such rights or disclosure obligations arise under applicable law.
Contact
Questions, requests or complaints concerning this Privacy Policy or our processing of personal information may be sent to:
For users contracting with Unlockt.me SAS:
Unlockt.me SAS
14 rue Charles V
75004 Paris
France
For users contracting with Unlockt.me, LLC:
Unlockt.me, LLC
1209 N Orange St
Wilmington, DE 19801-1120
United States
