CUSTOMER TERMS

Last Updated: September 21, 2026

1. Definitions and Contracting Entity

These Customer Terms (“Customer Terms”) govern your access to and use of Unlockt as a customer who accesses or purchases content made available by creators.

“Unlockt” means the pay-wall content protection platform available through www.unlockt.me, its affiliated websites, mobile applications and related services.

“Customer,” “you,” “your,” or “yours” means a person who accesses Unlockt and may purchase access to content uploaded or made available by creators.

“Creator” or “Uploader” means a person who makes content available through Unlockt.

“Materials” means text, images, graphics, photographs, audio, video, data, messages, software, content and other materials made available through Unlockt, including content uploaded by Creators.

Contracting Entity

The Unlockt entity with which you contract depends on your location.

If you are located in France, the European Economic Area (“EEA”) or the United Kingdom, your contracting entity is:

Unlockt.me SAS
14 rue Charles V
75004 Paris
France

If you are located in the United States, Canada or any other jurisdiction outside the EEA and United Kingdom, your contracting entity is:

Unlockt.me, LLC

References in these Customer Terms to “Unlockt,” “we,” “us,” or “our” mean the applicable contracting entity identified above.

These Customer Terms constitute a binding agreement between you and the applicable Unlockt entity.

By accessing or using Unlockt, you confirm that:

• you are at least eighteen (18) years old and have reached the age of majority applicable to you;
• you have the legal capacity to agree to these Customer Terms;
• you use Unlockt voluntarily and for lawful personal purposes;
• the information you provide to us is accurate and complete; and
• you will comply with all applicable laws and these Customer Terms.

Where required by applicable law, access to age-restricted content may require completion of an age-assurance or age-verification process.

2. Changes to these Terms

We may update these Customer Terms from time to time to reflect changes to our Services, business practices, legal obligations or security requirements.

The “Last Updated” date at the top of these Customer Terms indicates when they were most recently revised.

Where required by applicable law, we will provide reasonable notice of material changes.

Changes will not limit any mandatory rights that you have under applicable consumer law.

If you do not agree with an updated version of these Customer Terms, you should stop using Unlockt.

3. Access to and Use of Unlockt

3.1 Right to Access Unlockt

Subject to these Customer Terms, we grant you a limited, personal, non-exclusive, revocable and non-transferable right to access and use Unlockt.

You are responsible for obtaining the hardware, software and internet connection necessary to access Unlockt.

You may access certain public portions of Unlockt without payment.

This right does not give you ownership of Unlockt, its technology, or any Materials made available through it.

3.2 Access to Paid Materials

Creators may make individual Materials available for purchase through Unlockt.

When you purchase access to paid Materials, you receive a limited, personal, non-exclusive and non-transferable license to access those Materials in accordance with the conditions displayed at the time of purchase.

Unless otherwise displayed at the time of purchase, this license is for your personal and private use only.

Purchasing access to Materials does not transfer any copyright or ownership rights to you.

The Creator remains the owner or authorized rights holder of the Materials, subject to the rights granted to Unlockt under the applicable Creator terms.

You must not:

• redistribute paid Materials;
• resell them;
• sublicense them;
• publicly display them;
• make them available to another person;
• copy them except as expressly permitted; or
• otherwise exploit them commercially.

Content may be removed or made unavailable where required by law, our policies, safety requirements or the rights of the relevant Creator or third party.

3.3 Accuracy of Information

You must provide accurate and complete information when requested.

We may request additional information where reasonably necessary to verify your identity, age, payment information or eligibility to use particular features.

We may restrict or suspend access if we reasonably believe information provided by you is false, fraudulent, misleading or materially incomplete.

3.4 Suspension and Termination

We may suspend, restrict or terminate access to Unlockt where reasonably necessary, including where:

• you violate these Customer Terms;
• you violate applicable law;
• you engage in fraudulent activity;
• your activity creates a security or compliance risk;
• a payment is fraudulent or unauthorized;
• you attempt to access prohibited content;
• we are required to do so by law, a court, a payment partner or competent authority; or
• continued access would expose Unlockt, its users or third parties to material risk.

Where applicable law requires notice or additional rights, those requirements will apply.

4. Acceptable Use Policy

You may use Unlockt only for lawful purposes and in accordance with these Customer Terms.

You must not:

• use Unlockt in violation of applicable law;
• circumvent age-verification or security controls;
• impersonate another person;
• provide false identity or payment information;
• access another user's account without authorization;
• use stolen or fraudulent payment credentials;
• engage in fraud, money laundering or other criminal activity;
• use automated tools to scrape or interfere with Unlockt;
• introduce malware or malicious code;
• reverse engineer Unlockt except where expressly permitted by mandatory law;
• circumvent restrictions on access to Materials;
• redistribute or commercially exploit Materials without authorization;
• use Materials to train artificial intelligence models without authorization;
• attempt to interfere with the integrity or security of Unlockt; or
• assist another person in carrying out prohibited activity.

Violation of these rules may result in suspension or termination.

5. Zero Tolerance for Sexual Exploitation and Prohibited Content

Unlockt has zero tolerance for child sexual abuse material, non-consensual intimate content, sexual exploitation, sex trafficking, bestiality and other prohibited sexual content.

All persons depicted in adult content available through Unlockt must be eighteen (18) years of age or older at the time the content was created.

If you encounter content that you believe involves a minor, non-consensual activity, trafficking, exploitation or another prohibited category, you must report it using Unlockt's reporting system.

We may immediately remove or restrict content and accounts where necessary to protect users or comply with applicable law.

6. Reporting Content or User Activity

If you believe that Materials or user activity violate these Customer Terms, applicable law or Unlockt's policies, you may submit a report through our Report Abuse process.

Where possible, reports should include:

• the relevant content or URL;
• the reason for the report;
• any relevant username or account information; and
• sufficient information for us to investigate the report.

We may investigate, remove, restrict or preserve Materials where appropriate.

7. Law Enforcement

We may cooperate with law-enforcement authorities, regulators and courts where required or permitted by applicable law.

We may preserve or disclose information where required by a valid legal request or where otherwise permitted by our Privacy Policy and applicable law.

8. Billing

8.1 Content Charges

Creators determine the price charged for access to their paid Materials.

The applicable price will be displayed before you complete the purchase.

You are responsible for reviewing the amount before confirming payment.

8.2 Privacy & Security Fee

In addition to the Creator's content price, Unlockt may charge a processing fee displayed at checkout as a Privacy & Security Fee.

Unless otherwise stated at checkout, the Privacy & Security Fee is 15% of the applicable content charge.

The complete amount payable will be displayed before you confirm the transaction.

We may change our fees for future purchases. Changes will not affect purchases already completed.

8.3 Payment Processing

Payments may be processed by third-party payment processors, acquiring banks or payment gateways.

Those providers may apply additional terms to the processing of your payment.

You authorize the applicable amount displayed at checkout to be charged to the payment method you provide.

The descriptor displayed on your bank or card statement may contain Unlockt's name, a related business name or the name of a payment-processing partner.

8.4 Payment Information

You are responsible for providing valid and current payment information.

You must not use a payment method unless you are legally authorized to use it.

Fraudulent or unauthorized use of a payment method may result in suspension of your account, cancellation of access to Materials and reporting to relevant financial institutions or authorities.

9. Chargebacks

If you experience a problem with a transaction, we encourage you to contact us at support@unlockt.me so that we can investigate the issue.

Fraudulent or abusive chargebacks may result in restriction or termination of your access to Unlockt.

Nothing in this section limits any rights you may have under applicable payment-services or consumer-protection law.

10. Cancellation, Refunds and Consumer Rights

10.1 Cancellation / No Recurring Payments

Unlockt does not offer subscriptions or recurring payments to Customers.

Each purchase made by a Customer is a one-time transaction granting access to specific digital Materials selected by the Customer.

Accordingly, once a purchase has been completed, there is no recurring subscription, membership or payment obligation that requires cancellation by the Customer.

Customers may stop using Unlockt at any time and may request deletion of their account by contacting support@unlockt.me.

Nothing in this section limits any mandatory cancellation, withdrawal or consumer rights available under applicable law.

10.2 Refunds and Consumer Rights

Except where required by applicable law or expressly agreed by Unlockt, purchases of access to digital Materials are generally final once access to the relevant digital content has begun.

However, nothing in these Customer Terms excludes or restricts any mandatory refund, withdrawal, cancellation, conformity or other consumer right available to you under applicable law.

Customers in the EEA

Customers in the EEA may have a statutory right of withdrawal for certain distance contracts.

For digital content supplied immediately, this right may cease once performance begins only where the legal requirements for doing so have been satisfied, including obtaining the Customer's prior express consent to immediate performance and acknowledgement of the resulting loss of the applicable withdrawal right.

Customers in the United Kingdom

Customers in the United Kingdom may also have statutory cancellation rights.

Where digital content is supplied immediately, Unlockt will obtain any consent and acknowledgement required by applicable UK consumer law before relying on the loss of a cancellation right.

Mandatory Consumer Rights

Nothing in these Customer Terms affects rights that cannot lawfully be waived or excluded.

11. Billing Errors

If you believe that you have been incorrectly charged, please contact us as soon as reasonably possible at:

support@unlockt.me

We may request transaction information reasonably necessary to investigate the issue.

Any contractual notification period specified by Unlockt will not override a longer period or mandatory right provided by applicable law.

12. Fraud Prevention and Anti-Money Laundering

We use measures designed to detect and prevent payment fraud, money laundering and other financial crime.

Where reasonably necessary, we may request identification or additional information relating to a transaction.

We may delay, refuse or restrict a transaction where:

• required by applicable law;
• fraud or unauthorized use is suspected;
• sanctions or financial-crime concerns arise;
• our payment partners require additional review; or
• the transaction otherwise presents an unacceptable legal or security risk.

We may provide information to financial institutions, regulators or law-enforcement authorities where required or permitted by applicable law.

13. Governing Law and Jurisdiction

The law applicable to these Customer Terms depends on your contracting entity.

13.1 Customers Contracting with Unlockt.me SAS

If you are located in France, the EEA or the United Kingdom and contract with Unlockt.me SAS, these Customer Terms are governed by and interpreted in accordance with the laws of France.

However, this choice of law does not deprive you of mandatory consumer protections that apply under the laws of your country of habitual residence.

Any dispute shall be subject to the jurisdiction of the competent courts determined in accordance with applicable French and European consumer law.

13.2 Customers Contracting with Unlockt.me, LLC

If you contract with Unlockt.me, LLC, these Customer Terms are governed by the laws of the State of Florida and applicable United States law, without regard to conflict-of-laws principles.

To the extent legally permitted, disputes relating to these Customer Terms shall be subject to the competent courts located in Orange County, Florida.

Any mandatory rights or jurisdictional protections applicable to you under local law remain unaffected.

14. U.S.-Specific Waivers

The following provisions apply only to the extent permitted by applicable law and primarily to users contracting with Unlockt.me, LLC in the United States.

To the extent permitted by law, such users waive the right to participate in a class or collective action and the right to trial by jury.

These U.S.-specific waivers do not automatically apply to Customers contracting with Unlockt.me SAS in France, the EEA or the United Kingdom.

15. Disclaimers

Unlockt provides the Services on an “as is” and “as available” basis, subject to any warranties or statutory rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, we do not guarantee that:

• Unlockt will always be available;
• every feature will operate without interruption;
• Materials will remain available indefinitely;
• all user-uploaded Materials will be accurate;
• every Creator will meet a Customer's expectations; or
• the Services will be free from every technical error.

Nothing in these Customer Terms excludes any warranty, guarantee or consumer protection that cannot lawfully be excluded.

16. Adult Content Warning

Unlockt is a platform on which Creators may make adult-oriented content available.

Certain Materials may include nudity, sexual themes or sexually explicit content.

Age-restricted Materials are intended exclusively for adults and may be subject to age-assurance requirements.

You are responsible for complying with applicable law concerning your ability to access such content.

Unlockt may restrict age-restricted content based on your location or age-verification status.

17. Parental Controls

Adults responsible for devices that may also be accessible to minors should use appropriate device, browser and parental-control measures.

Unlockt may also apply its own age-assurance and access controls where required by law or its policies.

18. Fraud and Scam Warning

You should not send money to Creators outside the authorized payment methods provided through Unlockt in connection with a transaction on the platform.

Unlockt is not responsible for arrangements made independently between users through third-party services.

If a Creator asks you to make suspicious payments or you believe you are being targeted by fraud, you should report the activity to us.

19. Creator-Uploaded Materials

A significant portion of the Materials available through Unlockt is uploaded by Creators.

Creators remain responsible for the Materials they upload and for holding the rights and authorizations necessary to make those Materials available.

Unlockt may use automated and manual moderation processes to review, restrict or remove Materials in accordance with our policies.

Unlockt does not endorse a Creator merely because that Creator uses the platform.

20. Third-Party Links

Unlockt may contain links to websites or services operated by third parties.

We do not control independent third-party services and are not responsible for their content, availability or privacy practices.

Your use of those services may be governed by separate terms and policies.

21. Compliance with Applicable Law

You must comply with the laws applicable to you when accessing or using Unlockt.

Unlockt may not be available in every jurisdiction.

We may restrict or prohibit access in jurisdictions where the Services, particular content or particular transactions would violate applicable law or the requirements of our financial or compliance partners.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify Unlockt against claims, losses and reasonable costs resulting from:

• your unlawful use of Unlockt;
• your material breach of these Customer Terms;
• fraudulent activity carried out by you; or
• your infringement of another person's rights.

This section does not apply to the extent that applicable consumer law prohibits or limits such an obligation.

23. Limitation of Liability

Nothing in these Customer Terms limits or excludes liability where it would be unlawful to do so.

This includes any liability that cannot be excluded or limited under applicable consumer law.

To the maximum extent permitted by applicable law, Unlockt will not be liable for indirect, incidental or consequential losses arising solely from circumstances outside its reasonable control.

Any limitation applicable to a consumer will apply only to the extent legally enforceable in that consumer's jurisdiction.

24. Intellectual Property

Unlockt's trademarks, software, interface, branding and proprietary Materials are owned by or licensed to Unlockt.

Creator-uploaded Materials remain owned by their respective owners or rights holders.

Except for the limited rights expressly granted through a purchase or these Customer Terms, no intellectual-property rights are transferred to you.

You must not copy, reproduce, distribute, modify or commercially exploit protected Materials without authorization.

25. Copyright Complaints

Unlockt respects intellectual-property rights.

Claims concerning copyright infringement may be submitted in accordance with our DMCA Policy and Repeat Infringer Policy, where applicable.

Unlockt may remove Materials or restrict accounts in response to valid infringement notices.

26. Privacy

Your use of Unlockt is also governed by our Privacy Policy.

The applicable Unlockt entity and your privacy rights may depend on your location as described in that Policy.

27. Assignment

We may assign or transfer our rights and obligations under these Customer Terms as part of a restructuring, merger, acquisition, sale or similar corporate transaction, subject to applicable law.

You may not transfer your personal rights under these Customer Terms without our prior written consent where such restriction is legally permitted.

28. Severability

If any provision of these Customer Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply.

29. Force Majeure

We are not responsible for delay or failure caused by circumstances beyond our reasonable control, including natural disasters, widespread network outages, failures of infrastructure, war, civil disturbance, government action, cyberattacks or other comparable events.

This provision does not exclude rights that cannot legally be excluded.

30. Communications

We may send you communications necessary to operate your account or provide the Services, including:

• transaction confirmations;
• security notices;
• policy updates;
• account notices; and
• legal or regulatory communications.

Marketing communications will be sent in accordance with applicable law, and where consent is required, we will obtain the required consent.

You may unsubscribe from marketing communications without preventing us from sending essential service communications.

31. Electronic Agreements

Where permitted by applicable law, clicking an “I agree,” “I consent,” “Buy,” “Purchase,” or similarly worded button or checkbox may constitute your electronic acceptance of the relevant agreement or transaction.

Where a specific separate consent is legally required, including for particular digital-content consumer rights, we will request that consent separately where necessary.

32. Language

These Customer Terms are made available in English.

Where we provide a translated version, applicable mandatory law will determine the effect of that translation.

We will not rely on this section to deprive a consumer of mandatory rights relating to contractual language or information requirements.

33. Export Controls and Sanctions

You must not use Unlockt in violation of applicable export-control, sanctions or trade-restriction laws.

We may restrict access or transactions where required to comply with applicable sanctions or other legal requirements.

34. No Agency Relationship

Nothing in these Customer Terms creates an employment relationship, partnership or joint venture between you and Unlockt.

35. No Waiver

If we do not immediately enforce a provision of these Customer Terms, that does not mean we waive our right to enforce it later.

36. Other Jurisdictions

Unlockt does not represent that every feature or category of Materials is lawful or available in every jurisdiction.

Access may be restricted based on applicable laws, sanctions requirements, card-scheme rules, payment-provider requirements or other legal and compliance considerations.

Users are responsible for complying with laws applicable to them.

Nothing in this section limits the application of mandatory laws or consumer protections applicable to Customers contracting with Unlockt.me SAS or Unlockt.me, LLC.

37. Contact

Questions concerning these Customer Terms may be sent to:

support@unlockt.me

For Customers contracting with Unlockt.me SAS:

Unlockt.me SAS
14 rue Charles V
75004 Paris
France

For Customers contracting with Unlockt.me, LLC:

Unlockt.me, LLC
United States

‍